My Little Wardrobe has a strict 14 day returns policy – outside of this we will be unable to offer refund or exchange.
My Little Wardrobe allow returns for change of mind and 100% of the cost of the clothing will be refunded (excludes shipping costs) or a credit of 110% will be given to purchase other items that may suit better.
For incorrect sizing – providing items are returned in original condition, unused and tags still attached and stock permitting we do offer exchange or a credit to purchase the correct size. Please email firstname.lastname@example.org for more info.
Postage costs are the customers responsibility and any exchange products will not be posted until postage costs are paid in full.
**Please note we don’t offer refunds on Personalised items**
If you have a faulty item, please contact My Little Wardrobe via email – email@example.com and send photos of the fault. My Little Wardrobe will exchange, give a credit or refund for faulty items at their discretion.
My Little Wardrobe’s quality control officer will return email within 48 hours of receiving a photo of the faulty goods with a decision. If you have chosen a refund and your application is approved, we will email you and process your refund within 48 hours.
**MLW will not be responsible for the fact that you haven't read our shipping policy and offer refunds for orders that weren't posted immediately. Please take our turnaround into consideration before purchasing. If wanting to cancel order and we approve it please note a 10% cancellation charge will apply off your total order amount. This is to cover any merchant costs and any stock ordered or made for your order. Please also note that purchasing with us you are agreeing to these terms and conditions**